Reference

What You Agree To When You Use madduxsports

These terms set out the rules that apply to your account — how you fund it, how you play, and how disputes get handled.

Account eligibility by statePayPal, Venmo & Play+ payment rulesWithdrawal & verification requirementsAccount suspension conditionsDispute resolution process
madduxsports What You Agree To When You Use madduxsports
HOW WE HANDLE THIS

Account Security, Data and Your Rights

Data Retention

We retain account records, transaction logs, and identity documents for the period required by applicable state regulations. You may request a copy of your data by contacting support.

Cookie Policy

We use cookies to keep your session active, remember payment preferences, and analyze site performance. You can adjust cookie settings in your browser at any time without losing account access.

Account Security

All account pages are served over SSL. We require a one-time passcode for logins from new devices, and we never store your PayPal, Venmo, or Play+ credentials on our servers.

Requesting Changes

To update personal details or dispute a term interpretation, contact support via live chat or email with your account ID. Changes to legal name or address require identity re-verification.

CONTACT OUR TEAM

Reach Us About Your Account Terms

Live Chat Open the chat widget from any page in your account dashboard to reach a support agent directly. Best for quick questions about your account terms or payment status.
Email Support Send a detailed message to our support address for questions about account restrictions, term changes, or dispute documentation. We respond to every message in the order received.
Account Help Center Find step-by-step answers in the Help Center covering PayPal deposits, Venmo withdrawals, Play+ card loads, and identity verification requirements for your state.

Terms & Conditions Questions Answered

Common questions about what these terms mean for your account, your payments, and your rights as a madduxsports account holder.

Yes. Access and feature availability depend on your state's laws. Where state law limits or prohibits certain account features, those sections of the terms are adjusted to comply with local requirements.

Opening a dispute through PayPal or Venmo triggers an account review on our end. Your account may be paused until the dispute is resolved. Contact support before filing externally — most issues are faster to resolve directly.

We can update terms at any time and will post the revised version with an updated effective date. Continuing to use your account after that date means you accept the changes.

Submit a data request through live chat or email with your account ID. We will confirm receipt and process your request within the timeframe required by applicable state law.

Submitting false identity or location details is a breach of these terms. It may result in account suspension, forfeiture of pending withdrawals, and referral to relevant authorities where required by law.

Start with live chat or email support and reference your account ID and the specific term in question. If unresolved, the dispute process described in the full terms document applies.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.