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What You Agree to When You Use madduxsports

These pages set out the rules that govern your account, your transactions through PayPal, Venmo, and Play+, and how we handle your data.

State-eligibility dependentPayPal, Venmo, Play+ coveredAccount data rights explainedContact paths listed
madduxsports What You Agree to When You Use madduxsports
POLICY CONTACT PATHS

Reach Us on Legal or Account Questions

Live Chat Open the chat icon in your account dashboard to reach a support agent directly. This is the quickest path for account-specific legal questions.
Email Support Send a written request to our support address for policy documents, data requests, or formal account disputes. We respond to every message in the queue.
Account Help Center The Help Center inside your account covers identity verification steps, PayPal and Venmo transaction records, and how to request account changes or closures.
HOW WE HANDLE IT

Data Handling, Cookies, and Account Security

Your account security and data rights matter to how madduxsports operates day to day. Here is what we do on each of the key areas players in Newark and across eligible states ask about most.

Data Handling

We collect only what is needed to verify identity and process payments. PayPal, Venmo, and Play+ transaction data is stored securely and never sold to third parties.

Cookies and Tracking

Cookies keep your session active and help us load your account wallet faster. You can manage non-essential cookies from your browser settings at any time.

Account Security

We use SSL encryption on every page. Your login path includes a one-time passcode step when we detect a new device or location accessing your account.

Retention and Requests

Transaction records are kept for the period required by applicable law. To request a copy of your data or ask for account deletion, contact us through live chat or email.

Legal and Policy Questions We Hear Most

These are the questions we see most often about account rules, data rights, and what our terms actually mean for you in practice.

Yes. Access depends on where you are located and what your state permits. We block service in states where online casino or sportsbook activity is not authorized under local law.

Yes. Submit a written data request through live chat or our support email. We will respond with a summary of the information tied to your account, including payment records.

Records are retained for the period required by the applicable law in your state. After that period, they are deleted from our active systems per our retention schedule.

Contact us through live chat or email with the transaction date and amount. We will pull the record and coordinate with the relevant payment processor to investigate.

We send notice to your registered email address before any material change takes effect. The effective date is stated in that notice, giving you time to review the update.

Minimum age is set by the law of your state. You confirm you meet that requirement when you create your account. We verify age as part of the identity check process.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.